Shipping
Welcome to the Fit Freak Shipping Information Page!
We are committed to delivering your orders promptly and securely. Below, you'll find all the details about our shipping process, estimated delivery times, and important information to ensure a smooth experience.
Processing TimeAll orders are processed within 1-2 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Times
We strive to deliver your orders as quickly as possible. Due to our commitment to quality and high demand for our products, shipping times may vary. Typically, orders take between 2 to 4 weeks to arrive at your doorstep. Our products are meticulously crafted to ensure the highest standards, which can sometimes extend delivery times.
Shipping Rates
We offer standard shipping rates that are calculated at checkout based on your location and the weight of your order. We also offer free shipping promotions, so keep an eye out for special deals!
International Shipping
Yes, we do offer international shipping. Shipping rates and delivery times for international orders vary depending on the destination. Please allow additional time for customs processing.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your order on our website or through the carrier's tracking service.
Customs and Duties
For international orders, customs and import duties may be applied to your order upon reaching its destination. Fit Freak is not responsible for these charges, which vary from country to country. Please check with your local customs office for more information.
Shipping Delays
While we strive to meet our estimated delivery times, there are factors beyond our control, such as weather conditions, postal service delays, and customs processing, that may cause delays. We appreciate your understanding and patience.
Undeliverable Packages
In the rare event that a package is returned to us as undeliverable, our customer support team will reach out to you to confirm the address and arrange for reshipment. Please ensure that your shipping address is accurate and complete to avoid any delays.
Lost or Stolen Packages
Fit Freak is not responsible for lost or stolen packages. If your tracking information shows that your package was delivered, but you have not received it, please contact the carrier for further assistance. We recommend checking with neighbors or your local post office as well.